Technology Services

January 2023
We’ve all gotten emails that attempt to gain sensitive personal information or hack into our employer’s systems. The pervasiveness of malicious hacking, including phishing campaigns, has made the need to combat such efforts a top priority for businesses across the globe. Santa Fe College (SF) is revolutionizing its security curriculum by training students in the Information Technology Education (ITE) department’s ethical hacking class to conduct phishing campaigns in collaboration with Information Technology Services (ITS). Students gain real-world experience protecting the college’s systems...
September 2021
At Mesa Community College’s Thunderbird Tech Studio, students can receive one-on-one guidance and tutoring for using and mastering technology that supports their academic learning. The Tech Studio team provides support for common college-supported technology tools such as Windows and Mac operating systems, Microsoft Office, Google Drive Suite, Canvas, and other systems. The beauty of the Thunderbird Tech Studio design is that it will morph into an in-person service once the pandemic subsides, thus allowing students to choose when, where, and how they receive technology tutoring and assistance...
December 2018
Community colleges enroll over half of the undergraduate students in U.S. higher education and increasingly serve as the gateway to a postsecondary credential, particularly for first-generation and underrepresented students. As noted by researchers (Astin, 1984; McClenney & Marti, 2006; Tinto, 1993), student engagement within and outside of the classroom setting remains central to an institution’s ability to advance student success. At the same time, the growing demographic diversity of community college student bodies means there is no one-size-fits-all institutional approach to...
November 2017
SUNY Erie Community College’s (ECC) Information Technology Program was recently honored as the Best Tech Team in Non-Profit/Education by InfoTech WNY as part of the organization’s annual Buffalo Emerging Technology Awards Showcase (BETAS) at Buffalo RiverWorks in May 2017. “This award is exciting news for a program that’s been thriving for years,” said ECC President Jack Quinn. “Its faculty and staff have done a tremendous job in preparing our students for technology careers across Western New York, so this acknowledgement is deserved, and much appreciated.”   Competing in a category that...
July 2017
As part of the reaffirmation process of the Southern Association of Colleges and Schools Commission on Colleges, Wake Technical Community College launched a Quality Enhancement Plan (QEP) initiative based on best practices in eLearning. The goal of the eLearning Preparedness Initiative across the College (EPIC) is to remove learning barriers and better support online student learning, persistence, and success. A broad cross-functional and multidisciplinary team of faculty and staff developed and implemented eLearning Quality Standards, an online student orientation, and a faculty...
October 2015
Sandburg Educational Network (SEN) is a technology partnership between Carl Sandburg College and the K-12 schools located in Carl Sandburg College District 518. Historically, the partnership consisted primarily of an annual Cyber Camp hosted and facilitated by the college for K-12 teachers. In 2014, the camp’s 13th year, the format was changed to include administrators and feature presenters from the K-12 district. Most of the schools within the district were moving to one-on-one initiatives which became the focus of the event. Attendance nearly doubled, and attendees requested that similar...