Student Services
Not every innovation requires a seismic shift in thinking. In some cases, innovation arises from a simple change in mindset and the courage to try a small adjustment in the way we address a problem.
In 2018, Johnson County Community College (JCCC) began discussing a new approach to two nagging issues for the college and its K-12 partners. JCCC, like the rest of the higher education sector, had seen a steady decline in enrollment over the previous 10 years—from more than 20,000 credit students to around 17,000 students (Johnson County Community College, 2022). JCCC had long served students in...
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In 2016, a group of students sent a letter to Seattle Central College’s administrators to name a part of their identity they felt was being overlooked as they embarked on a journey that would be pivotal in determining their futures. The students, who were previously incarcerated, had chosen education as the path to restart their lives upon leaving a Washington state prison. While community and technical colleges are open access institutions, they are still institutions with barriers that are, at times, only visible to some of the most minoritized and marginalized in our communities. In...
In January 2018, 14 local school district superintendents and Jackson College’s (JC) President and CEO, Dr. Daniel J. Phelan, initiated the launch of Jackson County Early College (JCEC), designed to offer students the opportunity to earn a high school diploma and an associate degree, certification, or up to 60 college credits. This article highlights the program’s successes since its first students walked through the doors in fall 2018.
Cost Effectiveness
Since the inception of JCEC, JC has reduced tuition and fees for early college students in a variety of ways. The college capped digital...
Calhoun Community College and Drake State Community & Technical College officials have developed a partnership that will not only address learning obstacles for adult learners, but job training needs as well. Greater Opportunities for Adult Learners (GOAL) is a free program designed specifically for individuals who do not have a high school diploma and want to become more employable. Individuals who enroll in the program have access to educational resources focused on improving their reading, math, and language skills to obtain a GED, learn English as a second language, and/or earn a...
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College students who are parents, a.k.a., student-parents, have always been enrolled in community colleges, but only within the past few years have they been explicitly recognized as a distinct student group with a unique set of support needs. According to the Institute for Women’s Policy Research (2018), more than one in five postsecondary students in the U.S. is a student-parent. This holds true at Monroe Community College (MCC), where 21.4 percent of students enrolled in 2019-2020 had children under age 18 (DeMario, 2021).
Student-Parent Risk Factors
Figure 1 shows that MCC’s student-...
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The Hispanic Association of Colleges & Universities (HACU) recently designated Polk State College as a Hispanic-Serving Institution (HSI), as the college’s Hispanic student population has reached 26 percent and continues to grow. Additionally, Polk State is now eligible for Title V and HSI STEM federal grant funds that support institutions that enroll large proportions of minority and financially disadvantaged students. The college will apply for these funds through the U.S Department of Education to further support students.
Equity and a presence in underserved communities with targeted...
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Almost half of U.S. community college students responding to the #RealCollege survey conducted by The Hope Center for College, Community and Justice indicated that they had experienced food insecurity within the 30 days before completing the survey (Goldrick-Rab et al., 2019). In response, an increasing number of community colleges are working to eliminate food insecurity for students and their families. Through programs such as on-campus food pantries, community gardens, farmers’ markets, and food scholarships, colleges are finding solutions for students and, in some cases, staff who are...
In fiscal year 2019-2020, Sinclair Community College (Sinclair) received $10,000 from StrivePartnership Cincinnati and Learn to Earn Dayton to develop and implement a strategic communication plan to reach students who had stopped out in the previous two years without completing a degree from any postsecondary institution. Sinclair chose to expand their reach beyond the originally funded 2,000 students to include an additional 6,300 students who had stopped out in the previous five years. The communication strategy consisted of a combination of intentional personalized phone calls, email, mail...
Phoenix College (PC), one of ten colleges in the Maricopa County Community College District (MCCCD), was established in 1920. Located in the heart of Phoenix, Arizona, PC is one of the oldest community colleges in the United States, serves more than 17,000 students annually, and is designated by the Department of Education as a Hispanic-Serving Institution (HSI). The college opened its doors during a period of racial unrest and was one of the only institutions to support a diverse student body at that time. Today, PC remains a staple in the community as a social justice-conscious college,...
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Community college faculty, staff, and administrators face many challenges as they work to support student success, and the mental health of students ranks high on the list of concerns. In fact, suicide is the second leading cause of death among 10- to 34-year-olds (Centers for Disease Control and Prevention, 2019) and the tenth leading cause of death across all age groups in the U.S. (National Institute of Mental Health, 2019). Colleges have a unique opportunity to support student success through targeted efforts to reduce the suicide rate.
House Bill 28 (Anielski, R-Walton Hills, OH), passed...
Leadership at Mesa Community College (MCC) and Mesa Public Schools (MPS) worked together to strategize methods to increase persistence and college attendance for high school students, with an emphasis on populations facing the most challenges. The resulting Mesa Community College High School Advisor Program creates a one-stop enrollment experience and is increasing the number of Mesa public high school students enrolling at the college.
Through the partnership, an MCC college advisor is embedded in each of the six MPS high schools to recruit students, provide seamless transition to MCC,...
Researchers define a first-generation student as the first member of a family to attend college (Chen, 2005; Ishitani, 2006; Redford & Mulvaney Hoyer, 2017). In the U.S., these students are more likely to be African American or Hispanic (Chen, 2005), come from a lower socioeconomic status (Jenkins, Miyazaki, & Janosik, 2009; Redford & Mulvaney Hoyer, 2017), and have a higher rate of attrition at the collegiate level than their counterparts (Chen, 2005; Lohfink & Paulsen, 2005; Nuñez & Cuccaro-Alamin, 1998). Students who are first-generation as well as low-income are at a...
As much as the faculty, classified professionals, and administration at San Diego City College take pride in the 1,500 classes and 200+ degree and certificate programs offered at the 60-acre urban campus, they also understand that the college’s role in supporting and empowering students goes far beyond the classroom. For instance, thirty-nine percent of college students experience significant mental health issues, yet two-thirds with anxiety or depression do not seek treatment (Active Minds, n.d.). Even more alarming is the fact that suicide is the second leading cause of death among college...
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In 2014, as part of the Accelerated Study in Associate Programs (ASAP) Ohio Demonstration, Lorain County Community College launched Students Accelerating in Learning (SAIL), a comprehensive student success program that is substantially improving persistence and graduation rates among low-income students. Given the program’s results, Lorain has committed to sustaining the program and expanding it to serve most of its low-income student population. If the college achieves this goal, it could close attainment gaps between low-income and more affluent students, markedly boost its overall...
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Breaking Down Nonacademic Barriers: Outcomes From the First Two Years of a Community School Approach
Historically, community colleges have lower completion and retention rates than their four-year counterparts. Hongwei (2015) suggested that this is in part due to the fact that leading retention models were designed for four-year institutions, not community colleges. Community college students often face unique nonacademic barriers which impact their retention and persistence rates (Goldrick-Rab, Broton, & Eisenberg, 2013; Goldrick-Rab, Broton, & Gates, 2015; Hongwei, 2015; Troester-Trate, 2017). Such barriers include, but are not limited to, a lack of resources such as food,...
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Only 25.9 percent of individuals residing in Aims Community College’s taxing district in Northern Colorado have earned a college degree or credential. In order to assist parents, families, and prospective students who are interested in college, but have no experience with the application process, Aims Community College hosts College 101 for anyone who would like to learn more about going to college. The free one-hour session is held at various locations, including the college campuses, local libraries, and community outreach centers. Dinner is provided.
At College 101, attendees learn about...
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San Diego Miramar College: Revamped Academic Success Center Leads the Way to Greater Student Success
San Diego Miramar College is literally tearing down walls for student success. In October of 2017, a construction crew took a hammer to the plaster walls separating the college’s student computing lab—the Independent Learning Center (ILC)—from its tutoring center. The end result is a more encompassing Academic Success Center (ASC) dedicated to student success.
“We knocked down the wall so that we could have a continuation of services,” said Donnie Tran, ASC faculty coordinator.
Students can now move more freely between the Independent Learning Center and the area that was formerly known as...
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If a picture is worth a thousand words, then a virtual reality (VR) tour must be worth a million. Portage College has seven campus locations throughout northeastern Alberta, a vast rural region in which it is difficult to provide potential students an on-location experience. Since one of the primary ways an individual chooses a college is by visiting it, we decided if students can’t get to us due to distance and travel time, why not bring it to them?
Portage College produced a 360 VR tour video to show potential students our campuses, program labs, and local areas. The Corporate...
Student retention and persistence have become areas of intense focus for college administrators in recent years. The growing concern with student retention is in part due to the recently declining number of high school graduates nationwide (Mertes & Jakoviak, 2016; Western Interstate Commission for Higher Education, 2012). A decreasing number of high school graduates often means fewer potential students eligible to enroll in an institution of higher education (Mertes & Jakoviak, 2016; Troester-Trate, 2017). Enrollment numbers for all types of higher education institutions have...
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