Software innovator offering the benefit of a successful career with experience in analysis, development, test, integration, documentation, and product and project management of software solutions driven by a passion for analysis, theoretical research, design, and process improvement. Proven ability to assume challenging roles, perform in highly visible positions, work under pressure to meet critical deadlines and produce strong sustainable results.Software innovator offering the benefit of a successful career with experience in analysis, development, test, integration, documentation, and product and project management of software solutions driven by a passion for analysis, theoretical research, design, and process improvement. Proven ability to assume challenging roles, perform in highly visible positions, work under pressure to meet critical deadlines and produce strong sustainable results. At Collin College, my focus is on optimization of student learning and experience by continuously evolving systems, frameworks, integrations, and content via technology. Along the way, serving students, faculty, staff and the community: ? Directing creation of custom software. ? Identification, deployment, and adoption of new 3rd party solutions. ? Process definition and optimization (ex. implementation of online course approval system). ? Empowering teams and encouraging cross-functional engagement and environments. ? Environmental technology scanning. ? Facilitating interactions between staff, faculty, and student. The current academic year's technology focus is on Relationship Management, Cloud, and AI... how do you want to help? Student first! ...be a life long student and encourage those on their path. Experience Collin College, McKinney, Texas June 2013 to Present Director Strategic Initiatives Optimization of student learning and experience by continuously evolving systems, frameworks, integrations, and content via technology. Along the way, serving students, faculty, staff and the community: ? Directing creation of custom software. ? Identification, deployment, and adoption of new 3rd party solutions. ? Process definition and optimization (ex. implementation of online course approval system). ? Empowering teams and encouraging cross-functional engagement and environments. ? Environmental technology scanning. ? Facilitating interactions between staff, faculty, and student. Orthofix (TFI Resources/People 2.0), Lewisville, Texas September 2016 to August 2017 Senior Design Assurance Engineer Contractor Focus on User Validation and cross-functional design assurance for the 5000 series BioStim family of devices, iOS App, and clinical studies. Other activities include Quality Plan, Risk Management Plan / Report, Risk/Hazard Analysis, Validation Plan / Summary Report, aFMEA, and Bench and User Validation Protocols / Reports. St Jude Medical (Abbott), Plano, Texas July 2010 to June 2013 Senior System Analyst ? Analyze, validate and explore customer requirements, standards, risks, system behavior and cross-functional member input to derive product and system definition for neuromodulation medical devices. Neuromodulation is the electrical modulation of the central nervous system currently used in patients to manage chronic pain or improve neurological function. ? Development, execution, and automation of software verification activities. ? Lead analyst for Prodigy? neurostimulator system with burst stimulation. ? Development, execution, and automation of software verification activities. Tektronix (NETSCOUT), Richardson, Texas February 2009 to April 2010 System Engineer ? Managed direct interactions with customers to optimize their current systems. Improved customer relations by meeting and exceeding their requirements including providing training on new solutions. ? Responsible for writing methods of procedure, requirement, installation, and acceptance testing documents. ? Led the operations department for global tools successfully increasing the daily productivity of the system engineers. ? Received awards for deployment of System Health Tools and Mastery of Servers. Alcatel-Lucent, Plano, Texas November 2005 to November 2008 System Engineer/Global Operations Analyst ? Designed, developed, tested, documented, released, and project managed operational tools for identified trouble areas that would assist the Alcatel-Lucent International Technical Emergency Center for network issue isolation and fast return to service. ? Managed multiple parallel tools projects and created an agile release process around all operational tools. Led the team to define and execute a lightweight process with successful process adaptation within the first six (6) months and earned the CTO backing of 6 offshore resources. ? Managed cross regional teams in Morocco, France, Russia, and China with successful delivery of over ten (10) new tools. ? Led the global tools steering board communicating with cross-regional teams to identify areas needing improvement, to provide tools development status, to introduce new products with demonstrations and training, and to supervise and prevent tool overlap in international silos. Nortel Networks, Richardson, Texas September 2002 to January 2005 Wireless OAM Integration Verification ? Developed test plans, test cases, documentation and coordinated test resources. ? Led Wireless performance server training, sanity, regression, installation, configuration, and 3rd party software features (NIMS-PrOptima, Citrix, etc.) for mainstream software releases. ? Integrated all software components of customer end-to-end solution for operations, administration, and maintenance of their wireless network management in CDMA/UMTS/GPRS/GSM technologies. ? As the performance server SME, I provided customer demos (Vodafone Germany) and employee (Nortel South American team) training for the solution. ? Approved all test plans pertaining to subject matter expert area. ? Coordinated 3rd Party vendor software. ? Led team for fast feature churn items to be produced outside of development stream. ? Completed development during very demanding schedules. ? Received award of Excellence for OAM 3.1 Performance Server. Nortel Networks, Richardson, Texas January 2000 to September 2002 Optical Networks Software Developer ? Performed Co-op position for the spring and summer semesters, which turned into an offer for a full-time position. ? Developed the user interface for monitoring a variety of optical network elements via an OPC (optical controller) in both SONET and SDH technology. ? Designed and implemented the connection management provisioning interface for the Automatically Switched Transport Network (ASTN) for optical networks. ? Managed the project for the first and second releases and evolved the solution into the next generation architecture. ? Received award of Excellence for ASTN Project Management and SmartOS Connection Query Design. Nortel Networks, Richardson, Texas April 1997 to January 1998 Test-Tool Developer / Tester ? Performed Co-op (Intern) position for the summer and fall semesters. ? Developed test tools, documentation, and marketing test tool products. ? Received Spot Award ? Excellent work for development of test tool website. Areas of Expertise ? Kaizens, Process Improvement ? Training ? Tools development ? Agile methodology ? Project Management ? Debug/trouble-shooting ? Policy / Procedure Development ? Productivity Improvement ? Documentation Development ? Strategic Planning ? New Product Introduction (NPI) ? Team Building ? Requirements Gathering ? Cross functional Team Leadership