Specialist, Computer

Job Open: 
Tuesday, December 5, 2017
Job Closed: 
Wednesday, December 13, 2017

Job Term:

Function of Position:

    The Computer Specialist position within the Technology Services Division participates with a team to support and maintain the operation of the College's classroom and office images, technology components and infrastructure at all sites. This is a mid-level technical position primarily responsible for the deployment, support, and maintenance of end-user technology equipment including the use of software imaging systems. The position reports to a manager level position, as assigned by the Director of the Communications and Network Services department.

    Examples of Duties & Responsibilities:

    • Install, configure, repair, and maintain workstation PC’s and mobile devices running various operating systems, including all related component hardware, software, cabling, and peripherals
    • Install, configure, repair, and maintain the College’s technology infrastructure, including all related components
    • Automate and improve computer functionality and cohesiveness by programming and configuring appropriate components
    • Act as primary technical liaison with academic departments in the College
    • Support the College’s computer academic learning environments and assure that classrooms, labs, learning centers, offices, and backups are running properly
    • Assist departments in connecting to and using MCC's system and network resources by conducting individual and/or group training sessions as needed
    • Assist project managers with project implementation by supervising para-professional/part-time staff, determining time-lines and next steps, and researching and recommending needed equipment, software, and other items as directed by project managers
    • Engage in self-directed learning of new network, systems, voice and hardware technologies as the college embraces them
    • Carry a cell phone and participate as a member of the on-call staff
    • Work occasional weeknights, weekends and holidays to facilitate systems upgrades and maintenance and when the College is closed as directed
    • Perform all required record keeping and documentation
    • Perform other duties and responsibilities assigned by the Director and/or Associate/Assistant Director(s)

    MCC Expectations:

    • Responsible for adhering to the College Code of Conduct
    • Responsible for contributing to and maintaining an inclusive and collaborative College environment
    • Responsible for maintaining technological competencies utilized by the College
    • Commitment to the philosophy of a comprehensive community college
    • Commitment to professional growth

    Required Qualifications:

    • Experience with software imaging applications and utilities
    • Experience with scripting utilities such as Powershell or VB Script
    • Operating systems knowledge in Windows (all versions) and Linux


    • Earned associate degree in a non-technical field with 24 credit hours in a related computer or networking field from a regionally accredited higher education institution and one year of recent image development and PC maintenance repair experience


    • Earned associate degree in a technical (computer) field from a regionally accredited higher education institution and one year recent image development and PC maintenance repair experience


    • Military training with the equivalent of 24 credit hours in a related computer or networking field with one year of recent image development and PC maintenance repair experience

    Preferred Qualifications:

    • Earned bachelor's degree from a regionally accredited higher education institution
    • Strong interpersonal, communication, presentation, and public relations skills
    • Ability to keep and maintain inventory records on hardware and software
    • Thorough knowledge of microcomputers, disk drives, printers, and peripherals
    • Experience with documenting processes and procedures
    • Educational or work experience in a networked environment
    • Commitment to self-learning emerging technologies and working in a team-based environment with expanding activities and quickly changing technologies
    • Experience with a wide range of standard office, graphics, and educational software packages
    • Experience with supporting and troubleshooting MAC devices (laptops, Desktops, iPad and iPhone)
    • Experience in an educational environment

    To review special instructions and apply, please visit: http://jobs.monroecc.edu/postings/4409

    Monroe Community College does not discriminate on the basis of age, race, creed, color, sex, sexual orientation, national origin, disability, veteran status, religion, predisposing genetic characteristics, marital status or domestic violence victim status in admissions, employment, and treatment of students and employees or in any aspect of the business of the College.