Coordinator, Academic Advisement Center
Application Deadline: Wednesday, August 21, 2019
Salary & Benefits: Starting Salary is $47,498.66 per the Santa Fe College Salary Schedule. Compensation package is comprised of many college paid benefits including health and life insurance, retirement, leave time, and tuition waivers for Santa Fe College and the University of Florida.
Classification: Full-time, Technical/Professional, Pay Grade PT5, Exempt
Location: Northwest Campus, 3000 NW 83rd Street, Gainesville, FL 32606
Overview: Santa Fe College (SF) has been recognized as one of the top-rated community colleges in the United States. Santa Fe College is a student-centered institution with a commitment to open access, academic excellence, and cultural and ethnic diversity. Santa Fe College is a comprehensive public college that offers a range of Bachelor’s degrees, Associate in Arts, Associate in Science and Associate in Applied Science degree options, as well as Certificate and Non-Degree programs. A high quality of life, temperate climate, proximity to the University of Florida, diverse cultural events, and plentiful recreational opportunities make SF and Gainesville an ideal community to work and live. SF enrolls over 16,000 students each semester, retains and completes over 60% of students every academic year, while over 10% transfer into the University system.
The Academic Advisement Center provides information, guidance and advisement to Associate in Arts (AA) students. This position contributes to the overall success of the department by performing all essential duties and responsibilities in support of the management of the Academic Advisement Center, to enhance student success from entry to completion of the academic program.
Responsibilities and Duties:
• In partnership with the Director, supervise day-to-day operation of the Advising Center to ensure successful delivery of services.
• Manage and supervise the front desk operations of the Advisement Center including administration of the retention software policies, procedures, and usage related to Center management.
• Manage and update the AA degree audit, advising modules, advising handbook, transient process and AA petitions process.
• Coordinate special programs with unique articulation pathways, including the University of North Florida, University of South Florida, University of West Florida and Florida A&M University.
• Address student issues in a professional and timely manner and assist in student complaint resolution.
• Serve as the AA Advising liaison to Coordinators in the Office of Admissions, Financial Aid, Records, the UF at SF Center as well as the Learning Commons.
• Provide AA advisement, career exploration and assistance with course selection to an assigned case load of students.
• Assist in all technological innovations to enhance, expand and improve advisement such as distance advising, the online educational planning tool, and the learning management system.
• Assist with advisement initiatives including presenting to small and large groups of students during workshops, class presentations, as well as assisting with special events such as Gator Day which may be conducted during evenings and weekends.
• Prepare and compile reports, as necessary.
• Strictly honor the privacy and security of student records and other sensitive information according to appropriate state, federal and college regulations, policies and procedures.
• Serve on division and college-wide committees.
• Provides service excellence through courteous, informed, accessible and professional engagement.
• Performs other duties as assigned.
Reports to: Director, Academic Advisement
Required: A Master’s degree in Advising, Education, Psychology, Social Work, Student Personnel, Higher Education, Educational Leadership or a relevant field with two (2) years of related work experience or a Bachelor’s degree with four (4 ) years of related work experience.
Additional Requirements: A criminal background check will be conducted.
Preferred: Supervisory experience and experience with college academic advising. Bilingual applicants are strongly encouraged to apply.
Knowledge, Skills and Abilities:
• Communication: Able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
• Team Orientation & Interpersonal: Highly motivated team player with the ability to develop and maintain collaborative relationships with all levels within and external to the organization.
• Multicultural: Ability to work successfully in a multi-cultural environment.
• Organization & Time Management: Able to plan, schedule, organize, and follow up on tasks related to the job to achieve goals within or ahead of established time frames.
• Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.
• Adaptability to Change: Able to be flexible and supportive in order to positively and proactively assimilate change in rapid growth environments.
• Relationship Management: Able to personally provide a high level of interactive service to others, building relationships and addressing identified needs.
• Systems & Software: Proficient level of knowledge of Microsoft Office and/or relevant position software programs.
• Leadership: Has demonstrated success as an entrepreneurial, high-energy, driven, hands-on leader; possesses expertise in selecting, training, developing, coaching, mentoring, and retaining a highly motivated workforce.
Application Process: All applicants must submit a completed online SF Employment Application, a letter of intent, an up-to-date resume, advising philosophy, as well as college transcripts to be considered for this position. College transcripts should be submitted to confirm academic qualifications. Official transcripts must be submitted prior to any employment offer when academic credentials are the basis for meeting minimum qualifications. Unofficial transcripts are only accepted for review purposes.