Business Systems Analyst
Closing Date: 02/18/2021
Open Until Filled: No
Classification Title: Business Systems Analyst
Working Title: Business Systems Analyst
Range 11 ($5,390.17 – $8,999.10) per month based on the current Supervisory and Professional Employees’ Association – Salary Schedule A
Initial salary placement is commensurate with related experience and promotional rules. The District offers a comprehensive fringe benefit package including employer paid: medical, dental, and vision plans; sick and vacation leave; and opportunities for professional development. Initial Salary Placement, Promoted or transferred employees will be placed as specified in the SPAA – Supervisory & Professional Administrators Association Handbook. This position is FLSA Exempt and may not accrue overtime. A temporary probationary period will be applied to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee collective bargaining agreements and handbooks, and more information about terms and conditions of employment to include salary and benefits.
Position Equivalent FTE:
No. Months: 12 Months
Position Number: 00120146
FLSA Status: Exempt (does not accrue overtime)
Position Type: Classified
Bargaining Unit: SPAA
Department: Student Services
Applications are currently being accepted for a Business Systems Analyst in the Student Services department, located at the District Office. Hours are Monday through Friday, 8:00 AM – 5:00 PM. Selected candidate must be willing to adjust work days/hours based on the department’s needs.
Please note that an employee may be transferred to any site at the option of the Chancellor.
MAJOR DUTIES AND RESPONSIBILITIES
- Perform complex cross-departmental functional analysis including setup, mapping, testing, and troubleshooting of the student information system to recommend implementation practices.
- Perform complex functional analysis of computer applications including report functions, assessment, scanning, and component testing.
- Develop business process modifications and determine strategic solutions to provide consistency; prepare business process documentation, write test scripts and lead testing efforts.
- Analyze, evaluate, and test system upgrades, new releases, bundles, and patches. - Review vendor documentation to identify processes and assess integration issues. Work with users and application developers to conduct performance and compliance testing and identify fixes or corrections.
- Provide technical support and expertise for the student information system, including troubleshooting and resolving application or database problems. Serve as a liaison with application developers and Information Technology staff to solve complex procedural, operational and technical problems.
- Provide training to district staff responsible for end user training. Develop and compose procedures, user manuals and training material to maintain consistency of system use throughout the District.
- Write, modify and generate ad hoc queries and reports. Prepare various reports and summaries for management and/or users.
- Set up and maintain security profiles for system users.
- Collaborate and consult with other areas in the organization.
- Complex student information systems.
- One or more student services functions including admissions, financial aid, class scheduling, student accounting, and student records.
- District organization, operations, policies, and objectives.
- English usage, grammar, spelling, punctuation, and vocabulary.
- Laws, codes, regulations, and policies related to specialty area.
- Modern office practices, procedures, and equipment, including computer hardware and software.
- Principles, practices, methods, and terminology used in assigned functional areas.
- Research methodology, statistical analysis, report preparation, and presentation.
Skills and Abilities To:
- Analyze situations accurately and adopt an effective course of action.
- Communicate effectively both orally and in writing.
- Conduct research studies, analyze facts and data, develop recommendations, and prepare written reports.
- Develop documentation and provide training to other district staff.
- Develop procedures and user manuals.
- Establish and maintain effective working relationships with others.
- Exercise independent judgment in assigned areas of responsibility.
- Interpret, explain, and apply laws, rules, policies, and procedures.
- Learn various student information systems and administrative systems.
- Operate computers and business-related software, including word processing, spreadsheets, and databases.
- Supervise and evaluate performance of assigned clerical/technical staff
- Plan and organize work.
- Work independently with little direction.
Training and Experience:
Three to five years of increasingly responsible experience involving information systems analysis, including advising clients on technology solutions and conducting business process analyses and troubleshooting large and complex software applications.
Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC.(ACEI). A copy of the evaluation must be submitted with your on-line application.
Commitment to Diversity:
All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals.
Special Instructions to Applicants:
To ensure full consideration, qualified candidates must submit a complete online application that includes the items listed (extraneous material will not be reviewed). References to résumés or other uploaded documents within the online application will be considered an “incomplete” application; please enter “N/A” if any section does not apply.
- Complete online application;
- Three (3) professional references, incuding at least one (1) supervisor, as listed within application;
- Cover Letter;
- Unofficial Transcripts (Optional); AND
- Foreign Degree Evaluation (if applicable).
Important: To ensure consistency and fairness to all candidates, please do not submit materials other than those requested (i.e., personal photo, articles you’ve written, etc). Please only upload requested documents using respective document name labels. Uploading extraneous materials, unless specifically requested within this posting, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.
Application materials sent via mail, fax, or e-mail will not be accepted.
Note that correspondence, including interview invitations, will be sent to you via e-mail. All inquiries, nominations and applications will be held in the strictest confidence.