INTEGRATE BALDRIGE-BASED QUALITY PRINCIPLES INTO YOUR COLLEGE’S WAY OF WORK

The League’s Service Division is prepared to help community colleges integrate Baldrige-based quality principles into their ways of work. While there is no cookie-cutter approach to integrating quality principles, there are ways to build knowledge and capacity within existing college structures and processes.

The League is positioned to help in several ways:

1.	Provide consultants to perform a quality audit that usually takes one or two site visits. The audit includes a review of current structure, practices, and processes as well as a readiness gauge. A report is written advising college leadership on next steps for the quality initiative.
2.	The League can work closely with the institution to prepare and train college constituents and stakeholders on quality principles, tools, and processes that can be integrated into the college’s ways of work. This service usually takes four to five days on site with follow-up as needed.
3.	The League has access to experienced consultants to serve as long-term guides and partners in the quality integration process. This service combines Number 2 above with a retainer for regular visits and offsite work to help the institution successfully integrate Baldrige-based quality principles into its ways of work.

The League’s Service Division consultants are able to assist in these important areas:

	Development of foundational quality principles
	Translating quality principles into routine ways of work
	Process re-engineering based on quality principles
	Training of college personnel
	Facilitation of quality-based work groups and teams
	Organizational structure review and recommendations for change
	Recommendations and next steps

To find out more about how the League can assist your college integrate Baldrige-based quality principles into its ways of work, email Ed Leach or call (480) 705-8200, x233.