February 2004
Volume 5, Number 2

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March 2004

Due By 3/08

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In This Issue...


The League Presents Innovation Stream (iStream)

Introducing League Radio

Featured Speakers have been Announced for the Learning Summit Conference

2004 Conference on Information Technology

Student Services: Time to Put Students First

Project Sail Highlight


Roadmap to Redesign (R2r) Application Guidelines Now Available

ScorecardforSkills.Com – New Website and Free Tool for U.S. Employers and Partners

Sinclair Selected for National Project

Bill Jason Priest, Community College Pioneer

Recent Publications

Plant the Seeds of Transformational
Change on Your Campus

Learners Library Offers Free Access to League Members


register now for Innovations 2004

San Francisco, CAOnline registration for Innovations 2004, which includes an exciting selection of informative Learning Center Courses, is available at the link below!


Join the most innovative community college professionals as they come together to improve student and organizational learning through innovation, experimentation, and institutional transformation.

February 29 – March 3, 2004

Hosted by City College of San Francisco , Foothill-De Anza Community College District, and the Bay 10 Colleges

Hilton San Francisco
San Francisco, California

World-class shopping. historic cable cars. Dramatic theater and bustling farmers' markets. You can find all this and more just a short walk from the Hilton San Francisco.

Located at the center of the Theater District, the Hilton San Francisco is close to many nearby sightseeing attractions such as Union Square, the San Francisco Shopping Center, City Hall, PacBell Stadium, and the Moscone Convention Center. During your visit, you can stroll through Golden Gate Park or savor sumptuous delicacies at San Francisco's world-famous Chinatown. The entire city is yours to explore!

Nearby excursions include wine tasting in the Napa or Sonoma valleys, hiking at Muir Woods National Monument, or escaping down the rugged California Coast to Monterey and Carmel. http://www.sfvisitor.org/


Kay McClenney,Director of CCSSE, The University of Texas at Austin
Kurt Landgraf, President and CEO,
Educational Testing Service
Greg Sarris, Fletcher Jones Chair of Literature and Writing, Loyola Marymount University, Filmmaker, and Tribal Chairman, Federated Indians of the Graton Rancheria
Kati Haycock, Director, The Education Trust
Gwendolyn J. Dungy, Executive Director, NASPA
Innovations Conference Program Image
Innovations Exhibition Guide Image
View the Conference Program and Exhibition Guides here.


Innovations is a conference dedicated to improving student and organizational learning through innovation, experimentation, and institutional transformation. Mark your calendar now and join the most energetic professionals in community colleges as they come together to showcase their model programs, share lessons learned, and look to the future by exploring innovations in (1) Learning and Teaching; (2) Leadership and Organization; (3) Workforce Preparation and Development; (4) Student Services and Activities; (5) Basic Skills and Developmental Education; (6) Resource Development and Foundation Management; and (7) Research, Assessment, and Accountability.

This year's conference continues the tradition of providing an array of learning opportunities for participants:

  • Engaging forums discussing critical issues facing community college educators
  • Roundtable discussions offering a more personal setting for exchanging ideas
  • Poster Session presentations primarily delivered in the form of visual displays
  • Learning Center Courses – three-hour and six-hour intensive workshops granting Continuing Education Units (CEUs)
  • Gateway Email and Internet Lab
  • Opportunity to exchange ideas with hundreds of colleagues during receptions, coffee and refreshment breaks, and after-hours gatherings
  • Opportunity to Meet internationally renowned Southwestern artist and educator, Amado M. Peña, Jr.


The deadline for conference rate hotel reservations has passed. However, you can check with www.sanfrancisco.hilton.com for room avaliability and current prices.

Additional hotel and travel information, including airline and rental car discounts, is available here.


Homeland Security and Civic Engagement Summit

Terry O'Banion in Graduate Study on the Learning College

Community College Baccalaureate Association Fourth Annual Conference

National Association of Community College Teacher Education Programs

If you would like additional information about Innovations 2004 , please contact Judy Greenfield or visit The Innovations 2004 website.

Clearly Quotables


"It is logical to assume that as community colleges become more self-supported, they will ultimately be better positioned to serve their communities and their students more consistently and with higher-quality services."

Tony Zeiss , President, Central Piedmont Community College (NC)

"Having the president involved in the community benefits the college foundation in that it educates the community about the college, raises the visibility of the president in the community, and creates good will. "

Charles Carlsen, President, Johnson County Community College (KS)

"Institutional trustees who understand their crucial role in fundraising will most effectively help the communities that they are so fortunate to serve. "

Norm Nielsen, President, Kirkwood Community College (IA)

"We well know that it is a savage inequality that although community colleges educate almost half of those in higher education – with strong majorities of ethnic minorities and women – our combined endowments do not equal even one percent of the value of four-year-sector endowments."

Mark David Milliron , President and CEO, League for Innovation

New Directions Book CoverFrom the recent Jossey-Bass publication Successful Approaches to Fundraising and Developments: New Directions for Community Colleges #124 .

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President Bush Visits Mesa Community College

President Bush at Mesa Community CollegePresident George W. Bush recently visited Mesa Community College (AZ) to discuss job training, the economy, and the expanding role community colleges have in Arizona . The following conversation came after the President's remarks in his State of the Union Address stating his plan to propose $250 million for worker retraining programs through the nation's community colleges.

Mesa Legend Coverage of the event

Official White House press release on the event


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Community Colleges Lead the Way in
Homeland Security Education

Twenty community college presidents, members of the American Association of Community Colleges' security task force, met recently in Washington , D.C. to discuss planning and long-term strategies for homeland security programs. Community colleges have taken a lead in developing new courses and institutes focusing on homeland security and terrorism issues, and have experienced large increases in enrollment in these programs. Follow the link here to read the full article.

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UCLA Releases findings from
World Internet Project

UCLA announced its initial findings of the World Internet Project this last month. The findings represent data collected from 14 different countries and is the first of its kind to measure International comparison data on Internet usage.

Among many major findings, the study reveals:

  • Television viewing is lower among Internet users than non-users in all of the surveyed countries.
  • Information on the Internet is viewed as generally reliable and accurate by a large percentage of users in most countries.
  • Surprisingly high levels of online use among the poorest citizens in all of the survey countries in spite of major divisions in Internet use between the richest and the poorest.
  • Important effects on social, political, economic, and religious life in urban China , where the world's largest population finds increased ability to reach out to others, in spite of government restrictions.
  • Korea has the largest percentage (55.7 percent) of Internet users who are online an average of 10 hours or more per week; by comparison, 41 percent of users in the United States are online an average of 10 hours or more per week.
  • Internet users in all of the surveyed countries spend more time or as much time as non-users socializing with friends or exercising, and spend more time reading books in all of the countries except Germany and the United States.

Find the full report findings online at http://ccp.ucla.edu/pages/NewsTopics.asp?Id=45.

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iStream Header
The League Presents iStream Icon

The League is excited to present the Innovation Stream ( www.league.org/iStream ), a powerful web-based professional development tool for college administrators, faculty, and staff. This state-of-the-art tool offers users an abundance of resources and information, including

  • Informative and interesting video-streamed sessions from conference keynotes, institutes, workshops, and convocations, including keynote presentations from Kweisi Mfume, Kay McClenney, Senator Edward Kennedy, and many more;
  • The highly anticipated LENs faculty development and training program, including facilitator, workshop, and ancillary materials;
  • -Innovative League publications, including books, monographs, and special reports;
  • Pertinent interviews and discussions on topics important to community college educators;
  • Active forums and discussion groups centered on topics of interest to community college administrators, faculty, and staff;
  • The powerful Innovation Database with access to more than 4,000 model programs, best practices, and innovations;
  • plus much more

By subscribing to iStream, members of your college, full- and part-time, will have access to a wealth of innovative information allowing them to widen their professional pathway -- it is like sending your entire college to Innovations , CIT, and a host of other League events. 

For a limited time, the League is offering Alliance Members special charter subscription rates.  Not only will you have access to iStream through June 2005, you will save $1,000 off the subscription. A free preview of iStream is available at www.league.org/istream

For more information or to subscribe, visit www.league.org/istream or contact Greg Luce ( luce@league.org ).  Act quickly; the special charter pricing is only available through the May 1, 2004 !

Introducing League Radio

Experience League Radio, a web-based talk show featuring pertinent interviews and discussions on topics important to community college educators. In this week's segment, we explore principal challenges and issues surrounding workforce development and career education in the community college, with a special emphasis on how our students transition along their career paths. In segment two, we take a deeper look at the U.S. Department of Education’s College and Career Transitions Initiative and dialogue about model strategies and vital resources other colleges can draw from this work. This edition is currently available in the free preview section of iStream, or you can link directly to the program here. Archives of all League Radio programs are available to iStream subscribers.
Plato Learning IconThis Edition of League Radio Sponsored by PLATO Learning

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Featured speakers have been announced for the Learning Summit conference to be held August 1 – 3, 2004 at the Renaissance Harborplace Hotel in Baltimore.

Mark David Milliron is the President and CEO of the League for Innovation in the Community College. Mark is a Distinguished Graduate of the University of Texas at Austin, where he received his Ph.D. He has won numerous awards for his work exploring teaching excellence, student success strategies, leadership development, future trends, and the human side of technology change. He has the author of numerous books, monographs, and articles on educational issues, and speaks regularly at colleges, corporations, and conferences across the country and around the world. Mark also teaches in executive leadership and graduate programs, participates as a key resource for local, state, and national government programs, and serves as a member of several higher education and corporate boards.

Belle S. Wheelan is Secretary of Education for the Commonwealth of Virginia. Prior to that, she served as President of Northern Virginia Community College, the second largest community college in the nation, from 1998 to 2002. She also served as President of Central Virginia Community College, where she was the first African-American female to serve as president of a two- or four-year public institution of higher education in the Commonwealth of Virginia. Secretary Wheelan is one of a distinguished group of 10 African-Americans honored with a 2003 Strong Men and Women award. Sponsored by Dominion, the awards are bestowed on those whose leadership, vision, public service and ability to communicate make them outstanding role models.

Cindy L. Miles is Vice President, Learning and Academic Affairs at the Community College of Denver where she oversees all instructional activities for four branch campuses and serves as academic liaison with the Auraria Higher Education Center, a unique tri-institutional partnership between CCD, the University of Colorado at Denver and Metropolitan State College of Denver. Before coming to CCD, Cindy served five years as a member of the leadership team of the League, where she was also deeply involved in the League's Learning Initiative. She is a nationally recognized speaker and author on issues related to teaching and learning, the learning college and learning outcomes movements, accountability and assessment, organizational culture and transformation, educational technology, and trends affecting today's community colleges.

Learning Summit 2004 will feature these outstanding speakers plus information-rich breakout sessions and social events designed to maximize networking and fun. Join cutting-edge leaders in learning technology, sample techniques for demonstrations and exchange of ideas, share approaches to improving assessment techniques to more effectively measure student success, and develop new networks of colleagues in support of becoming more learning centered institutions. The Call for Proposals is now available on the League website, so make your plans to come to Baltimore in August for this exciting learning conference.



DEADLINE!CFP Deadline: April 2, 2004

The League for Innovation is accepting proposals to present at the 2004 Conference on Information Technology, November 7-10, at the Tampa Convention Center in Tampa, FL.

Accented by warm sunshine and cool bay breezes, Tampa Bay is always alluring with its numerous attractions, cultural institutions, great restaurants, rich history, nature preserves, shopping plazas, and quirky and colorful events.

The League for Innovation's annual Conference on Information Technology (CIT) is the premier showcase of the use of information technology to improve teaching and learning, student services, and institutional management. Celebrating 20 years of excellence, CIT features a technologically sophisticated and topically diverse program that helps educators explore and expand their use of technology.

This call for proposals is an invitation to join your colleagues in a dynamic learning community to discover how information technology is transforming the educational enterprise.


For the 2004 CIT, the special focus for Track 1 is Wireless Communications Systems and Their Implications for Community Colleges. Proposals targeted toward this focus area should encourage an exchange of ideas about how community colleges can anticipate and meet future educational, training, and organizational needs related to radio and TV broadcasting, cellular telephony, specialized mobile radio, wireless data, microwave, and satellite services. Although wireless communications systems are the special focus of the 2004 CIT, other proposal topics related to the use of information technology at community colleges are strongly encouraged.


Carol TwiggCarol Twigg, Executive Director, Center for Academic Transformation, Rensselaer Polytechnic Institute


Steven I. CooperSteven I. Cooper, Chief Information Officer, U.S. Department of Homeland Security

Craig ConwayCraig Conway, President and Chief Executive Officer, PeopleSoft Inc.

Hotel, travel, and registration information will be available soon. For assistance or additional information, please email Ed Leach or call (480) 705-8200, x233.

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Student Services: Time to Put Students First

Students first should guide our decisions to create and upgrade our student services. However, we often build our student services around staff and institutional needs, or we continue to deliver services because that's the way we have always done it, losing sight of the reality that service expectations have changed.

Interested in getting a complete review of your student services departments and recommendations for reorganization, web-enabled student services, developing a college information center (call center), optical imaging, cost-cutting ideas, and more?

Get a fresh look at your student services functions from our experienced student services professionals.

To find out more, email Ed Leach, Vice President, Services and Programs, League for Innovation in the Community College, or call (480) 705-8200, x233.

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Project Sail Highlight

Prominently featured in the popular HBO drama,  “Six Feet Under,”   funeral directing is a valuable and high-demand profession with unbounded opportunities. Learn new ways to bring this online content and program opportunity to your institution without development-dollar investments through the February  Project SAIL Highlight, Online Certificate in Funeral Directing Program at St. Louis Community College.

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Roadmap to Redesign (R2r) Application Guidelines
Now Available

Application guidelines for institutions interested in joining the Roadmap to Redesign (R2R) are now available on the Center for Academic Transformation's website. Follow the Information for Applicants link to view the guidelines, FAQs about R2R, a set of readiness criteria that will be used to prequalify prospective applicants, and a full program description. Applications are due on April 1, 2004 .

R2R will build on the successes achieved in the center's Program in Course Redesign, where 30 institutions redesigned large-enrollment introductory courses using technology and achieved the following outcomes: improved student learning, increased student retention, and reduced instructional costs.The center now plans to teach other institutions how to achieve the same results.

The center has created a new model that will partner experienced, successful institutions with new institutions and rely upon best practices and learning materials with a proven track record in particular disciplines. Four academic areas have been selected to test the practice model: precalculus mathematics, psychology, Spanish, and statistics. (See http://www.center.rpi.edu/R2R/R2R_AP.html for more details about the academic practices.) Each practice will create a repository of research-based learning materials to be used by other institutions in redesign. ive additional institutional teams will be invited to join each practice and to complete a large-scale redesign using a streamlined redesign methodology.

A menu of redesign options will be available to new institutions. As they develop redesign plans, new institutions will be supported through workshops, access to streamlined tools and techniques, and consultations with experienced, successful institutions, and with center staff.

To add your name to the center's listserv, which ensures that you will receive updates and information about this new initiative, send a plain-text email message (with subject line left blank) to listproc@lists.rpi.edu . In the body of the message, type SUB LFORUM-L your name.

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ScorecardforSkills.Com – New Website and Free Tool for U.S. Employers and Partners

The Conference Board is pleased to announce the launch of www.scorecardforskills.com, a free website and tool for employers and their partners, developed with funding from the U.S. Department of Education. This site is helping U.S. employers measure and demonstrate the relationship between their workplace education investments, including workplace basic skills, and measures of organizational performance.

The site builds on Conference Board research, which shows that you, like other employers, may be facing difficulties in tying your workplace education programs to organizational effectiveness. Only by properly measuring the effectiveness of workplace education and aligning these to business strategies and goals will you really know if your investments are yielding the bottom-line returns you seek.

This new website will help you understand the benefits of higher-level workplace education evaluation and show you how to build your own Balanced Scorecard that will match up education spending with organizational strategy and performance results.

ScorecardforSkills.com includes analytical tools that will provide you with action-oriented information about your workplace education programs. Included are information and advice to allow you to

  • Improve workplace education evaluation;
  • Understand the Balanced Scorecard; and
  • Create your own Balanced Scorecard.

Our hope is that you come away from Scorecardforskills.com with new knowledge, new skills, new ideas, new resources, new tools, and a commitment to renew your workplace education programs.

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Sinclair Selected for National Project

Following a nationwide community college competition, Sinclair Community College (OH) has been selected as one of only eight institutions to receive a grant that will promote service learning and civic responsibility at the college.

The grant is part of a $1.2 million national project, Community Colleges Broadening Horizons Through Service Learning, sponsored by the American Association of Community Colleges (AACC) with funding from the Corporation for National and Community Service.

Sinclair and the seven other recipient colleges will receive $12,000 for each of three years, beginning in 2004, to develop and enhance curriculum-based service learning initiatives. ervice learning is a teaching and learning strategy that combines community service and classroom instruction, with a focus on critical, reflective thinking, as well as personal and civic responsibility. More than half of all community colleges in the nation offer service learning as part of students' course work.

“Sinclair and other grantees are at the forefront of one of the most exciting concepts in postsecondary education,” said Gail Robinson, national coordinator for AACC's Horizons project. “The work these colleges do over the next three years will benefit both the colleges and their communities by teaching students the importance of civic responsibility and service as an integral part of the learning experience.”

The AACC is the leading organization representing the nation's 1,173 regionally accredited community, junior, and technical colleges. The colleges are the largest sector of higher education, enrolling almost half (44 percent) of all U.S. undergraduates, close to 11 million students each year.

The Corporation for National and Community Service provides opportunities for Americans of all ages and backgrounds to serve their communities and country through three programs: Senior Corps, AmeriCorps, and Learn and Serve America.

The other seven Horizons grantee colleges are Chattahoochee Technical College (GA), Hudson Valley Community College (NY), Kingwood College (TX), Northern New Mexico Community College (NM), Northwest Indian College (WA), Prince George 's Community College (MD), and Western Wisconsin Technical College (WI).

In addition to the eight grantees, four community colleges were selected as mentor institutions to help guide the design and implementation of service learning initiatives. They are Anne Arundel Community College (MD) Sinclair's mentor college, Orange Coast College (CA), Richland College (TX), and Southern Maine Community College (ME).


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Bill Jason Priest, Community College Pioneer –
New From UNT Press

Bill Priest Book CoverBill Jason Priest is credited with developing and defining the Dallas County Community College District. He transformed the junior college program into a seven-campus district, performing major roles in the evolution of nursing education, televised courses, vocational education, and noncredit courses. Drawing from archives and numerous interviews with Priest and his personal and professional associates, Kathleen Krebbs Whitson presents the life of a giant in Texas education.

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Recent Publications:

Many community colleges are new to fundraising and are just beginning to develop tools and techniques that will work for them. They can turn for contextual guidance on issues in institutional advancement to the recent Jossey-Bass publication, Successful Approaches to Fundraising and Development.

The latest in the New Directions for Community Colleges series, Successful Approaches outlines strategies from institutions that have successfully addressed fundraising over the past 10 years. Edited by Mark David Milliron, President and CEO; Gerardo E. de los Santos,Vice President and Chief Operating Officer; and Boo Browning, Associate Editor; League For Innovation in the Community College, the book features information and practical advice from a variety of successful leaders, including

Brenda Babitz ( Monroe Community College ) on “Strategies for Leveraging a Community College Foundation;”

David Bass (CASE) on “Contexts for Change in Community College Advancement;”

J. William Wenrich and Bethany L. Reid (Dallas County Community College District) on “The Role of Community College Presidents;”

Norm Nielsen, Wayne Newton, and Cheryle W. Mitvalsky ( Kirkwood Community College ) on “The Role of Trustees in Supporting the Foundation;”

E. Ann McGee ( Seminole Community College ) on “The Role of the President in Supporting the College's Foundation;”

Charles J. Carlsen ( Johnson County Community College ) on “Weaving the Foundation Into the Culture of a Community College;”

Tony Zeiss ( Central Piedmont Community College ) on “Generating New Sources of Revenue;”

Neil Herbkersman and Karla Hibbert-Jones ( Sinclair Community College ) on “Grants Development in Community Colleges;” and

Mark J. Pastorella ( Monroe Community College ) on “Alumni Development in Community Colleges.”

Milliron, de los Santos, and Browning provide a wrap-up of the book's issues, looking both to the history and evolution of the community college and to the future – a “third wave” for these higher education institutions.

Successful Approaches to Fundraising and Development is available from Jossey-Bass, a Wiley Imprint, 989 Market Street , San Francisco , California 94103-1741 . The journal is also available online at http://www.wiley.com/WileyCDA/WileyTitle/productCd-0787972835.html

Another recent publication is Anytime, Anyplace and the Community College: Ten Emerging Insights. Volume 8 in the Journal of Asynchronous Learning Networks series, the work is edited by Mark David Milliron , President and CEO of the League for Innovation, and Mary Prentice, Assistant Professor, Educational Management and Development, New Mexico State University .

In its deep and detailed study of asynchronous issues and developments, Anytime, Anyplace shines a bright light on the authors' assertion that “In today's higher education world, asynchronous learning is the power tool.”

Authors include Carol A. Twigg, Executive Director, Rensselaer Polytechnic Institute; Linda Thor, President, Rio Salado College; William H. Graves, Chairman and Founder, Ed uprise; Steven W. Gilbert , President, The TLT Group; Richard M. Rhodes, President, El Paso Community College and Barbara Walker, Major Account Manager, Cisco Systems, Inc.; S tella A. Perez, Project SAIL Director/Senior Consultant Online Initiatives, League for Innovation; Paul B. Gandel, Vice Provost, University of Rhode Island; and Richard N. Katz, Vice President, EDUCAUSE.

The Journal of Asynchronous Learning Networks (JALN) is published by the Sloan Consortium (Sloan-C™). You can download the new publication here.

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Plant the Seeds of Transformational
Change on Your Campus

"Great session.  Well worth the investment of time and resources." So said Dr. Shirley Reed , President of South Texas Community College, who just completed a four-day workshop in Tucson in which she and other community college leaders learned how to facilitate Appreciative Inquiry (AI). AI is a new way of mobilizing positive energy for transformational change, without resistance. To date, STCC has trained a dozen of its leaders to use AI, for strategic planning and other agendas for change--a smart investment in STCC's future. Now is the time to plant the seeds of transformational change on your campus. Send a leadership team of administrators, faculty, and support staff to a Spring 2004 workshop in Baltimore, Seattle, Minneapolis (just before the AACC convention), or Niagara on the Lake in Canada.

Appreciative Inquiry (AI) is a way of being and seeing . It is both a worldview and a process for facilitating positive change in human systems, e.g., organizations, groups, and relationships. Its assumption is simple: Every human system has something that works right --things that give it life when it is vital, effective, and successful. AI begins by identifying this positive core and connecting to it in ways that heighten energy, sharpen vision, and inspire action for change . Since the 1980s, AI has been used to bring about transformational change in hundreds of profit and nonprofit organizations in more than 100 countries throughout the world. To learn how you and other leaders from your campus can become trained as Appreciative Inquiry Facilitators, go to http://CenterforAppreciativeInquiry.net.

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Learners Library Offers Free Access to League Members

Students and faculty members deserve access to quality full-text, copyright-cleared research tools at a reasonable price. The Learner's Library offers coursepacks at under $5 per user per semester.

The Learner's Library is available to all members of the League to test without fee from now until the end of the academic year. Just go to http://www.learnerslibrary.com and log n with the user name theleague and the password college. Institutions wishing a broader test can arrange for free use for all students and faculty until April 15, 2004 by contacting lissack@lissack.com .

The Learner's Library will provide your students and faculty with

  • Great sources (major academic journals),
  • A distinctive concept-based search engine,
  • On-line reading lists,
  • Automatic footnotes,
  • Citation checking,
  • Digital coursepacks, and
  • The opportunity to include more full-text outside readings in the curriculum.

Institutional pricing begins at $1 per FTE, with free faculty and staff use for the entireacademic year with each institutional contract.

For coursepack building please see  http://lissack.com/cp.pdf .

After you examine our sources and services at learnerslibrary.com, please contact Michael Lissack [ lissack@lissack.com ]

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LeagueConnections is published monthly by the League for Innovation in the Community College. For information, contact Matthew T. Milliron.

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