Viewing by month: June 2011
PAETEC to Host Free Webinar for MiCTA Members
PAETEC will hold a free webinar for educators who wish to reduce telecommunications costs, improve service delivery, and simplify the management of increasingly complex communications and information systems.
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Who You Gonna Call? NOVA’s Call Center Improves Customer Satisfaction
Northern Virginia Community College has created an organized system that helps callers across campus—a one-stop call center with trained agents who provide the majority of answers without transferring the call.
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Grow, Change, Lead. New Capella Offerings
Build the skills and knowledge to make a bigger difference—in your life, your work, your world—at Capella University. A degree may be more attainable than you think. Thanks to the education alliance between the League for Innovation and Capella, you’re entitled to a 10 percent tuition discount, free professional development webinars, and other special benefits.
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