This session addresses how the League for Innovation’s Conference on Information Technology (CIT) was used to develop a strategy to address technology resistance issues presented by Prince George Community College’s (PGCC) faculty. CIT introduced PGCC staff and faculty to a variety of user-friendly applications, feedback about instructional strategies, and valuable lessons learned. A postconference debriefing led to a TechKnowledgy Exchange with PGCC faculty and a new strategy for addressing the issues surrounding technology resistance. Specifically discussed are the lessons learned, including an overview of the issues surrounding faculty technology resistance, strategies for driving faculty interest, and interdepartmental workshop training.

Lorna Gagneux, Manager
Multimedia Services
Prince George's Community College

Oliver Hansen, Dean
Instructional Technology Services
Prince George's Community College

8:30 AM
Sunday, October 19, 2008
250 C, Upper Level

The rapid explosion of technology has brought a fundamental change in the requirements for effectively supporting higher education institutions. A perfect storm has occurred where exploding end-user support volume has collided with increasing expectations for real-time service. Yet, internal resources remain constant or are shrinking. To support this demand, transformative colleges must recognize that service is critical to achieving the core mission of the institution. Leaders must be willing to ask the difficult questions of how to structure, staff, and manage the service and support function. Come discuss how, by taking the first steps to address the 24/7 paradox, colleges can have a distinct advantage over institutions that have not addressed the challenges of meeting end-user demand in the age of Google.

Michelle Thompson, Vice President
Operations
Presidium Learning, Inc.

9:45 AM
Sunday, October 19, 2008
250 C, Upper Level

Learn how to enhance your institution’s ability to communicate and collaborate with your students using Google Apps for Education. Explore how Central Piedmont Community College (CPCC) transferred over 200,000 student accounts to Google’s free education service offering. Learn how, through this migration, CPCC has been able to increase the value of the student online experience with tools such as Gmail, Google Talk, Google Calendar, Google Docs and Spreadsheets, Google Personal Start Page (iGoogle), and other useful tools and applications. Also, learn how to leverage future services and tools provided by Google to continue innovating and enhancing the student experience over time.

Ken Ingle, Director
Information Technology Services
Central Piedmont Community College

11:00 AM
Sunday, October 19, 2008
250 C, Upper Level

The gaps between students and faculty members’ use of technology have widened, and the volume of tools available has overwhelmed faculty members, students, and support staff. Session participants explore strategies and planning mechanisms to effectively select and manage the myriad of emerging technologies that have emerged in the past five years.

Veronica Diaz, Instructional Technologist
Center for Learning and Instruction
Maricopa Community College District

1:00 PM
Sunday, October 19, 2008
250 C, Upper Level

This presentation explores elements of course design and faculty behavior that contribute to student engagement with the instructor, with other students, and with the course material. Participants brainstorm strategies for increasing student engagement and explore examples from an online political science course. Faculty and instructional designers will leave this presentation with a variety of effective strategies they can incorporate into their courses.

David Hubert, Associate Professor
Political Science
Salt Lake Community College

2:15 PM
Sunday, October 19, 2008
250 C, Upper Level

Weber State University’s computer science department successfully collaborated with local industry to positively affect the institution’s game development certificate curriculum. With a goal of creating avenues for student and faculty internships, this partnership resulted in industry advisory members who take a vested interest in assuring the program’s success. Session participants explore how to work collaboratively with industry to find gaps in curriculum and to prepare graduates to make an immediate impact upon their employment.

Greg Anderson, Chairman
Computer Science
Weber State University

8:00 AM
Monday, October 20, 2008
250 C, Upper Level

Come join a conversation about how we strategically leverage this thing called Web 2.0. What is it? How is it used in teaching and learning? How are colleges leveraging it for recruitment, retention, and engagement? We’ll explore the perils—significant privacy and liability challenges— and possibilities—deep engagement and expanded reach. And, in true Web 2.0 fashion, you’ll play a part in framing and continuing the conversation!

Mark Milliron, President and CEO
Catalyze Learning International

John O'Brien, Vice President
Century College

9:15 AM
Monday, October 20, 2008
250 C, Upper Level

West Virginia University at Parkersburg received a national innovator award for its implementation of an emergency paging system, a key component of its safety plan. Officials at the community college of 4,000 students took the two-way paging system a step further by integrating a series of communication initiatives to provide focused security for the commuter campus. Participate in this Special Session and learn how the college developed its safety plan, implemented initiatives, and involved community emergency personnel in evaluating the paging system and campus safety plan

Marie Foster Gnage, President
West Virginia University at Parkersburg

Dave White, Director And Safety Officer
Facilities And Grounds
West Virginia University at Parkersburg

Connie Dziagwa, Executive Director
Institutional Advancement
West Virginia University at Parkersburg

12:45 PM
Monday, October 20, 2008
250 C, Upper Level

The question of whether or not Chief Information Officers (CIOs) are effective has been a conversation for longer than the title has existed. A series of studies conducted between 2003 and 2007 in higher education answers this important question for this crucial position. Furthermore, the results provide information about where CIOs come from, what their backgrounds are, and what attributes they should have in order to be viewed as effective by themselves and, perhaps more importantly, by the institution’s management team.

Wayne Brown, Executive Vice President
Administration
Johnson County Community College

2:00 PM
Monday, October 20, 2008
250 C, Upper Level

The presenters provide best practices for external home pages and internal portals, focusing on turning disparate user needs into websites that work. Using actual websites as examples, the presenters tackle a variety of challenges faced by community college personnel, including apportioning valuable home page real estate, handling conflicting priorities, finding the balance between style and substance, and moving beyond functionality to effectiveness. Particular focus is placed on integrating internal and external websites into an intuitive online environment that serves the college’s different constituencies while also meeting institutional goals. This session should interest recruitment and marketing professionals, IT managers, web developers, and anyone wanting to ensure their .edu and related websites really work.

Karla Fisher, Coordinator
College Relations
Community College Survey of Student Engagement (CCSSE)

David Douglas, Senior Process Consultant
Web Technologies
SunGard Higher Education

3:15 PM
Monday, October 20, 2008
250 C, Upper Level

This presentation reviews Learning Impact, an annual program in which innovations in academic technology are evaluated by their impact on key institutional challenges such as access, cost, and quality. Institutional leaders discuss the latest uses of technology that support learning and provide for the greatest institutional return on investment.

Rob Abel, CEO
IMS Global Learning Consortium

4:30 PM
Monday, October 20, 2008
250 C, Upper Level

Participants learn how Shelton State Community College (SSCC) used the League for Innovation's consulting services to assist in the development of a collegewide strategic technology plan. SSCC officials along with the League's consultant discuss their recent joint project. This session provides participants with an overview of the technology consulting process along with an understanding of expectations and benefits.

Steve Fair, Dean
Administrative Services
Shelton State Community College

Mark Heinrich, President
Shelton State Community College

John O'Brien, Vice President
Century College

8:00 AM
Tuesday, October 21, 2008
250 C, Upper Level

This session increases participants’ awareness of disaster recovery and business continuity planning. The presenter provides the groundwork for implementing such plans within your organization. Topics discussed include explaining the necessity of planning for a data disaster; the planning process, including obtaining everyone’s buy-in; differentiating between disaster recovery and business continuity planning; setting priorities; obtaining funding and equipment; partnering with other agencies and institutions; and defining the expected outcomes for your project.

Jim Pulliam, CIO
Salt Lake Community College

9:15 AM
Tuesday, October 21, 2008
250 C, Upper Level

Discussed are information and communication technology power users, defined as youth who learn, play, and interact in virtual global communities. Selfdirected as learners and advanced in ways beyond sophisticated technology skills, they have internalized the logic of computer systems. In addition, their collaborative learning styles are foreign to many traditionally trained educators. These new learners empowered with technology offer exciting opportunities and distinct challenges to educators. This session examines curriculum and pedagogical implications for colleges and offers strategies for reaching and teaching the new learner empowered by and experienced with information and communication technology.

Joyce Malyn-Smith, Director
Initiatives in Workforce and Human Development
Education Development Center (EDC)

David Smith, Chair
Academic Strategies
Kaplan University

1:15 PM
Tuesday, October 21, 2008
250 C, Upper Level

By bringing together educators and other stakeholders to produce transformative change, Synergy 2008 is a national conversation about scaling up and diffusing innovations in technological education. Such transformation begins with dialogue and problem analysis from multiple perspectives, but also requires translation of these insights into specific actions. By experiencing the Problem Challenge Cycle as the core process, participants in Synergy 2008 gained new insights into scalability, as well as investigated and incorporated a broad range of successful practices in developing plans of action and implementation. During this session, participants are introduced to the Problem Challenge Cycle and work within groups using the same methodology to develop action plans to bring back to their classroom or institution.

Deborah Boisvert, Director Batec Center For It
Ccde
University of Massachusetts - Boston

David McNeel, Director
Center for Information Technology Education
Nashville State Community College

2:30 PM
Tuesday, October 21, 2008
250 C, Upper Level

For four years, the Center for Digital Education’s Digital Community Colleges survey has celebrated institutional improvisation by America’s community colleges. Join us for a behind the scenes look at this year’s survey. During this interactive session, participants share campus technology success stories and strategies.

Marina Leight, Vice President
Education
Center for Digital Education

3:45 PM
Tuesday, October 21, 2008
250 C, Upper Level